Dane SMART podstawą do reklamacji?

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Dane SMART podstawą do reklamacji?

Postprzez BlueMan » 2012-12-16, 19:21:35

Czy kiepska kondycja dysku twardego (namierzona dzięki SMART dysku) może być podstawą do złożenia reklamacji gwarancyjnej?

Mam dwa dyski 2.5'' które pracują non stop w serwerze. Ale z tego co widzę, to dane SMART nie są za dobre niestety :/ Dyski są jeszcze na gwarancji, ale zastanawiam się czy przyjmą mi naprawę gwarancyjną tylko na podstawie tego, że SMART jest nieciekawe, choć dyski jeszcze chodzą.

Kod: Zaznacz cały
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-26-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Momentus 7200.4
Device Model:     ST9320423AS
Serial Number:    5VH5KCPA
LU WWN Device Id: 5 000c50 02f180172
Firmware Version: 0002SDM1
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Dec 16 18:18:21 2012 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (    0) seconds.
Offline data collection
capabilities:           (0x7b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  79) minutes.
Conveyance self-test routine
recommended polling time:     (   3) minutes.
SCT capabilities:           (0x103f)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   088   087   006    Pre-fail  Always       -       180854083
  3 Spin_Up_Time            0x0003   100   100   085    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       104
  5 Reallocated_Sector_Ct   0x0033   082   082   036    Pre-fail  Always       -       374
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       38895644295
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       15867
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       104
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       136
188 Command_Timeout         0x0032   100   096   000    Old_age   Always       -       8590065880
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   063   054   045    Old_age   Always       -       37 (Min/Max 18/41)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       55
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       208
194 Temperature_Celsius     0x0022   037   046   000    Old_age   Always       -       37 (0 17 0 0)
195 Hardware_ECC_Recovered  0x001a   043   042   000    Old_age   Always       -       180854083
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       223656126987769
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1967188970
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       2819536361
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 129 (device log contains only the most recent five errors)
   CR = Command Register [HEX]
   FR = Features Register [HEX]
   SC = Sector Count Register [HEX]
   SN = Sector Number Register [HEX]
   CL = Cylinder Low Register [HEX]
   CH = Cylinder High Register [HEX]
   DH = Device/Head Register [HEX]
   DC = Device Command Register [HEX]
   ER = Error register [HEX]
   ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 129 occurred at disk power-on lifetime: 15856 hours (660 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  47d+13:28:46.535  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:36.977  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:36.959  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:35.025  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:35.013  READ FPDMA QUEUED

Error 128 occurred at disk power-on lifetime: 15856 hours (660 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  47d+13:28:26.231  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:16.584  READ FPDMA QUEUED
  60 00 20 ff ff ff 4f 00  47d+13:28:16.583  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:11.861  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:28:05.731  READ FPDMA QUEUED

Error 127 occurred at disk power-on lifetime: 15856 hours (660 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  47d+13:27:58.003  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:27:53.527  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:27:45.430  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:27:44.504  READ FPDMA QUEUED
  60 00 08 ff ff ff 4f 00  47d+13:27:41.157  READ FPDMA QUEUED

Error 126 occurred at disk power-on lifetime: 15856 hours (660 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  47d+13:14:45.594  READ FPDMA QUEUED
  60 00 08 e0 81 eb 44 00  47d+13:14:45.563  READ FPDMA QUEUED
  60 00 50 f0 ba 3e 40 00  47d+13:14:45.561  READ FPDMA QUEUED
  60 00 58 90 ba 3e 40 00  47d+13:14:45.561  READ FPDMA QUEUED
  60 00 08 78 ba 3e 40 00  47d+13:14:45.560  READ FPDMA QUEUED

Error 125 occurred at disk power-on lifetime: 15856 hours (660 days + 16 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 08 ff ff ff 4f 00  47d+13:14:36.481  READ FPDMA QUEUED
  27 00 00 00 00 00 e0 00  47d+13:14:36.480  READ NATIVE MAX ADDRESS EXT
  ec 00 00 00 00 00 a0 00  47d+13:14:36.472  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 00  47d+13:14:36.471  SET FEATURES [Set transfer mode]
  27 00 00 00 00 00 e0 00  47d+13:14:36.471  READ NATIVE MAX ADDRESS EXT

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Kod: Zaznacz cały
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-26-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Momentus 7200.4
Device Model:     ST9320423AS
Serial Number:    5VH5BDVX
LU WWN Device Id: 5 000c50 02ecd3413
Firmware Version: 0002SDM1
User Capacity:    320,072,933,376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Sun Dec 16 18:18:28 2012 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (    0) seconds.
Offline data collection
capabilities:           (0x7b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  74) minutes.
Conveyance self-test routine
recommended polling time:     (   3) minutes.
SCT capabilities:           (0x103f)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   116   099   006    Pre-fail  Always       -       108646414
  3 Spin_Up_Time            0x0003   100   100   085    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       104
  5 Reallocated_Sector_Ct   0x0033   098   098   036    Pre-fail  Always       -       41
  7 Seek_Error_Rate         0x000f   075   060   030    Pre-fail  Always       -       38057084
  9 Power_On_Hours          0x0032   082   082   000    Old_age   Always       -       15867
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       104
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Always       -       9
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   063   055   045    Old_age   Always       -       37 (Min/Max 19/41)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       55
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       242
194 Temperature_Celsius     0x0022   037   045   000    Old_age   Always       -       37 (0 18 0 0)
195 Hardware_ECC_Recovered  0x001a   056   051   000    Old_age   Always       -       108646414
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       226099963379193
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1529371136
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       3537366157
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Czytaj regulamin - unikniesz wielu problemów.
Korzystajcie z załączników na forum aby pliki nie ginęły w przyszłości w zewnętrznych serwisach.
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